Stripe charges are processed through the venue’s connected account. SMS sends, email-provider usage, Creator fees, migration, custom integrations and bespoke automation are quoted to scope.
Venue Transformation
Six-month build-and-run programme.
From$10,000+ GST
Scope and payment schedule confirmed in writing.
Included in the programme
Commercial strategy, offers and commercial reporting
Custom conversion-led website for ticket sales, private hires, group bookings and corporate enquiries
Google Search, Maps, reviews, SEO and Gemini/AI discovery
Analytics, event tracking and commercial reporting in one place
Paid Meta and TikTok campaigns, Pixel, server-side CAPI and attribution
Branded ticketing, customer identity, entry and promo-code systems
Your Customer Intelligence CRM, email/SMS automation and loyalty programme
UGC Creator Network, creator coordination and social media management
Need a narrower execution scope?
Start with the immediate campaign or content job.
Use these ongoing management scopes when your venue does not need the full six-month commercial-system build.
Outsource your paid ads
Meta & TikTok Ads
From$500/ month + GST
Best for
You want to hand Meta and TikTok ads to a specialist—saving time, avoiding costly mistakes and removing the day-to-day stress.
What we handle
Campaign set-up, testing and ongoing management around one commercial priority
Retargeting and conversion tracking for the ticket, booking or enquiry action that matters
A clear view of budget, performance and the next move
Ongoing marketing
Ads & UGC Management
From$1,000/ month + GST
Best for
You need paid ads and a reliable flow of approved content around regular programming.
What we handle
Ongoing Meta and TikTok campaign management
Creative direction, UGC briefs and creator coordination
Reporting that keeps the next campaign practical
Client-authorised review programme
Mystery Shopper
A 90-day programme for venues that want a real view of the guest experience—not a one-off scorecard.
$5,400+ GST programme fee
90 days · 12 visits · 4 visits per month
+ A$180 field-cost budget per completed visit for reviewer completion and venue spend allowance.
A$7,560 base 90-day commitment, plus GST on the programme fee.
Ticket or entry access and exceptional travel are agreed before fieldwork starts.
A paid working session for operators who need a practical priority order before committing to implementation.
For venue operators
Venue Direction Session
$500+ GST
Work through your venue’s Google and Maps visibility, website and booking paths, Meta and TikTok ads, ticketing, customer capture and retention systems—then leave knowing what to address first.
For promoters & organisers
Event Campaign Review
$399+ GST
Review the ticket structure, conversion path, paid promotion and creative around your next event. Nightshift helps amplify the event through the agreed marketing scope; it does not run the event itself.
Clear scope before work begins · No percentage of ad spend · No hidden supplier costs
Prices are in Australian dollars and exclude GST. We confirm the final scope, delivery window and external supplier costs in writing before work begins.
No surprise line items
Know what Nightshift owns—and what stays in your control.
A clear separation makes the commercial relationship easier to manage. We do not hide supplier expenditure inside a vague marketing retainer.
Nightshift fee
The work we do.
Strategy, project direction and implementation
Campaign management and optimisation
Technical build, testing and reporting
Handover, training and documented next steps
Venue-controlled costs
Your chosen spend.
Paid-media budget
Creator, photography, video or editing production
Payment processing and ticketing transaction costs
Third-party software, messaging and platform usage
Common questions
Clear before the work starts.
Are these fixed packages?
No. They are transparent starting points. Venue Transformation is an intensive six-month implementation programme; ads and UGC management are ongoing scopes. The written scope follows your programme, existing systems and commercial objective.
What does Venue Transformation include?
Venue Transformation is Nightshift’s full commercial-system build-and-run engagement: commercial strategy; a custom conversion-led website; Google Search, Maps, reviews, SEO and Gemini/AI discovery; branded ticketing; your Customer Intelligence CRM and loyalty programme; email and SMS automation; analytics; and paid Meta and TikTok campaigns with Pixel and server-side CAPI. Nightshift also coordinates UGC creators and social media so the owned systems are actively used, not simply handed over.
Is advertising spend included?
No. Nightshift’s management fee is separate from your paid-media budget. This keeps the fee clear and avoids creating an incentive to spend more simply because the budget increases.
What does Meta and TikTok Ads Management from $500 per month include?
It is the starting point for outsourcing one defined paid campaign: a booking, buyout, ticketed night or promoter-recruitment priority. Nightshift sets up, manages and improves the campaign so your team does not have to. Broader recurring campaigns and UGC coordination are scoped from $1,000 per month.
Are content creators, photography and video included?
Creative direction, UGC briefs and creator coordination can sit inside Ads and UGC Management. Creator fees, photography, videography, editing and production are scoped separately when they are needed for the plan.
Can we start with one thing?
Yes. Most venues should. Start with the constraint that matters most, then decide whether a broader rollout is justified by the evidence and operating needs.
How does Nightshift platform pricing work?
Platform Access is A$200 per month plus GST for selected late-night venues. It gives the venue branded ticketing, entry, customer records, email and SMS capability, reporting and Creator Network access. Nightshift’s per-ticket fee is A$0 in the current Direct-Charge pilot: the venue pays one fixed platform subscription rather than a Nightshift percentage on every ticket. Stripe payment processing is charged under the venue’s connected Stripe account; message sends, email-provider usage, creator fees, migration and bespoke integration work remain separate.
What does Stripe charge for Australian ticket sales?
For standard Australian Stripe pricing, online domestic cards are currently 1.65% plus A$0.30 per successful payment, including GST. International cards are currently 3.5% plus A$0.30, with an additional 2% only where currency conversion is required. Stripe sets those fees and custom Stripe pricing can differ; Nightshift does not add a per-ticket commission in the current Direct-Charge pilot.
What is the difference between a consultancy session and a general enquiry?
A general enquiry establishes whether Nightshift is a suitable fit. A paid consultancy session is a structured working session for venue teams or organisers that need a defined priority order and concise written direction before they commission implementation or ongoing management.
Can the venue-session fee be credited against later work?
The Venue Direction Session fee may be credited against an eligible Venue Transformation programme or substantial management engagement agreed within 30 days. Platform Access, paid media spend, production costs and third-party platform fees are not included in that credit.
How does Mystery Shopper work?
Mystery Shopper starts with a 90-day, 12-visit client-authorised programme: A$5,400 plus GST in programme fees, paid in three A$1,800 monthly instalments, plus a field-cost budget of A$180 per completed visit. The base 90-day commitment is A$7,560 plus GST on the programme fee, before ticket or entry access and any exceptional travel. It is not sold as a one-off scorecard.
Start with the practical context
Not sure where to begin?
Tell us what is happening at your venue. We will review the starting context, then contact you to arrange a short venue strategy call.